Frequently Asked Questions
Everything you need to know about our premium tools and services.
What makes Martinez Tool Co. products different from standard tools?
Our tools are engineered for professional-grade performance, featuring modular designs, premium materials like titanium, and superior ergonomics to reduce physical strain while maximizing durability.
How long does shipping take for domestic orders?
Most domestic orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout.
Do you offer a warranty on your tools?
Yes, we stand behind our craftsmanship. We offer a limited lifetime warranty against manufacturing defects to ensure your investment is protected on the job site.
Can I replace individual parts of my hammer or square?
Absolutely. One of our core design philosophies is modularity. You can purchase replacement grips, heads, and bolts directly from our site to extend the life of your tool.
What is your return policy?
We accept returns of unused items in their original packaging within 30 days of purchase. Please contact our support team to initiate a return authorization.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.